1. Information We Collect
We may collect the following information when you book or check into our hotel:
Full name, contact details, and address
Government-issued identification (Driver’s License, National ID, Voter’s Card, Passport)
Payment information (processed securely through approved providers)
Booking details and stay preferences
2. How We Use Your Information
Your personal data may be used for:
Processing bookings and payments
Verifying your identity for security purposes
Providing requested services (e.g., breakfast, room service)
Communicating updates and offers (with your consent)
Complying with legal and regulatory requirements
3. Data Protection & Security
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
Access to guest data is limited to authorized hotel staff only.
4. Sharing of Information
We do not sell or rent guest data. Your information may be shared only when:
Required by law or government authorities
Necessary to protect hotel property or safety
Required by booking/payment processors
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
You have the right to:
Request access to your data
Request correction of inaccurate information
Withdraw consent for marketing communications at any time
7. Contact Us
If you have any questions about our Privacy Policy, please contact:
📧 info@demartinhotels.com
📞 +234 913 501 5931
